Last Updated: [Insert Date]

Welcome to Othe Seat Sofa Shop

Thank you for choosing Othe Seat Sofa Shop for your premium furniture needs. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and making a purchase, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding Asia and certain remote areas as specified. By using our site, you confirm you are at least 18 years old or accessing under parental supervision.

1.2 Intellectual Property

All content on otheseatsofa.com, including text, graphics, logos, and product designs, is the property of Othe Seat Sofa Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our site for any unlawful purpose or in any way that might harm, damage, or impair the website’s functionality.

2. Product Information

2.1 Product Descriptions

We offer premium furniture including:

  • 2 piece sectionals
  • 2 seater sofas
  • 3+ piece sectionals
  • 3+ seater sofas
  • Benches
  • Loveseats

We make every effort to display product colors and features as accurately as possible, but slight variations may occur due to monitor settings.

2.2 Custom Products

All sectional sofas (both 2-piece and 3+ piece configurations) are considered custom products and cannot be returned or exchanged unless they arrive damaged or defective.

3. Orders and Payments

3.1 Order Process

All orders are subject to product availability. By placing an order, you represent that all information you provide is accurate and complete.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. You authorize us to charge the total amount to your selected payment method.

User Responsibility: You are responsible for providing accurate payment information and ensuring sufficient funds are available.

3.3 Order Confirmation

You will receive an order confirmation email once your payment is processed. This constitutes our acceptance of your order.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

You will receive tracking information via email once your order ships. Delivery times may vary based on location and customs processing.

User Responsibility: You are responsible for providing an accurate shipping address. We are not liable for delays caused by incorrect addresses or customs clearance.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for:

  • 2-seater sofas
  • Loveseats
  • Benches

Sectional sofas cannot be returned unless damaged or defective due to their custom nature.

5.2 Return Conditions

  • Items must be in original condition with all tags attached
  • Original packaging must be intact
  • A 15% restocking fee applies (waived for damaged items)
  • Customer is responsible for return shipping costs
  • Proof of purchase is required

5.3 Refund Process

Refunds are processed within 5 business days after we receive your return. The refund amount will be the product cost minus the restocking fee and original shipping costs (if applicable). Refunds are issued to the original payment method.

5.4 Damaged or Defective Items

Contact us immediately at [email protected] with photos of the damage and your order number. We will arrange for a replacement or full refund.

6. Liability Limitations

Othe Seat Sofa Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

User Responsibility: You agree to use our products as intended and follow all care instructions provided. We are not liable for damages caused by misuse or improper care.

7. Privacy and Data Protection

We respect your privacy. All personal information collected is used solely for order processing and will not be shared with third parties except as necessary to fulfill your order. See our separate Privacy Policy for details.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Nevada, USA. Any disputes shall be resolved in the courts of Clark County, Nevada.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Othe Seat Sofa Shop
3855 Sunrise Road
Las Vegas, NV 89101
USA
Email: [email protected]