Privacy Policy

At Othe Seat Sofa Shop (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.otheseatsofa.com or make a purchase from us.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment information.
• Transaction Data: Details about purchases you make through our site, including payment method, product details, and order history.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including pages visited, time spent on pages, and navigation paths.
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for our premium furniture products
• To communicate with you about your orders, account, or customer service requests
• To provide, maintain, and improve our website and services
• To prevent fraud and enhance the security of our website
• To personalize your shopping experience and recommend products that may interest you
• To send you marketing communications (where you have consented)
• To comply with legal obligations and protect our legal rights

3. Sharing and Disclosure of Information

We may share your information in the following circumstances:

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processing (PayPal, credit card processors), shipping carriers, IT service providers, and marketing platforms.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• International Transfers: As we serve customers globally, your information may be transferred to and processed in countries other than your own, always with appropriate safeguards in place.

4. Data Security

We implement robust security measures to protect your personal information:

• All payment transactions are encrypted using 256-bit SSL technology
• We are PCI-DSS compliant for credit card processing
• We conduct regular security audits of our systems
• We implement access controls and authentication procedures
• We never store full credit card details on our servers

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to processing of your personal information for direct marketing.
• Portability: Request transfer of your personal information to another party.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart contents
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (with your consent)
• Improve our website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

9. Contact Us